Ágnes Ujvári

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Privacy Policy

1. Data controller details

Name: Ágnes Ujvári
Business form: Sole proprietor
Registered / mailing address: 04610 Meuselwitz, Heymer-Pilz-Str. 11., Germany
Email: agnes@agnesujvari.com
Website: https://agnesujvari.com

2. Purpose and legal basis of processing

Personal data provided on the website is processed exclusively for the following purposes:

– contact and communication
– processing and fulfilling orders
– fulfilling invoicing and legal obligations

The legal basis for processing is GDPR Article 6(1)(a), (b), (c).

3. Categories of data processed

– name
– email address
– billing and shipping address
– order data
– technical data (e.g., IP address, browser type)

4. Data retention period

Personal data is kept only as long as required by the purpose of processing, or as required by law (e.g., accounting obligations).

5. Data transfers, processors

Personal data is disclosed to third parties only in the following cases:

– hosting provider: Rackforest Zrt., 1132 Budapest, Victor Hugo utca 11., https://rackforest.com
– courier service (for delivery fulfillment)
– accountant (due to legal obligations)
– Google Analytics and Google Customer Reviews / Google Ireland Limited (consent-based audience measurement and providing the optional review survey sign-up)

The Google Customer Reviews opt-in module is loaded on the order confirmation page. To operate the module, the order ID, confirmation email address, delivery country and estimated delivery date are transferred to Google. Participation in the customer survey is voluntary; Google sends a survey invitation only if the customer chooses to opt in. Further information: Google Privacy Policy.

6. Cookies

The website uses strictly necessary session cookies to maintain language, cart, checkout and security state. These cookies do not contain the name, email address, telephone number or postal address entered in the order form.

This website uses Google Analytics to analyze audience and webshop usage. The Google tag and analytics cookies are loaded only after prior analytics consent. Measurement may include page and product views, cart and checkout steps and, for a purchase, the internal order ID, currency, value, shipping charge, and product identifiers, names, variants and quantities. Name, email address, telephone number, postal address and customer messages are not sent to Google Analytics; advertising storage and personalization remain disabled. Consent can be withdrawn at any time in the cookie settings. The website then blocks further Analytics measurement and deletes accessible Analytics cookies.

7. Data subject rights

Data subjects have the right to request information about their processed data, request rectification, erasure, restriction of processing, object to processing, and exercise the right to data portability.

8. Right to lodge a complaint

If a data subject believes that the processing of personal data is unlawful, they may lodge a complaint with the competent data protection authority.

Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
https://www.bfdi.bund.de

9. Changes to this privacy policy

I reserve the right to amend this privacy policy if necessary. The current version will be published on the website.

Electronic withdrawal declarations

For an electronic withdrawal declaration, the name, confirmation email address, order number or other contract identification, scope of withdrawal, content of a partial withdrawal, language, receipt time, receipt ID, delivery status of the confirmation and internal processing status are processed.

Processing is necessary to receive, document and handle the declaration, fulfil legal obligations and establish, exercise or defend legal claims. The data is accessible only to the controller and the technical providers required for hosting and email delivery. No automated decision is made about the legal validity of the withdrawal.

The data is kept only for as long as required to process and prove the declaration and to comply with applicable limitation and statutory retention periods, after which it is deleted.

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